Terms of Service

Agreement to Terms

By accessing or using qMetrix Group's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

Description of Services

qMetrix Group provides quality improvement and logistics solutions for the hospitality and healthcare industries, including:

• RoomChecker - Inspection and staff management platform
• Medical supply chain and quality improvement solutions
• Custom software development and hosting services

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the services only for lawful purposes
• Not interfere with or disrupt the services
• Not attempt to gain unauthorized access to any systems
• Comply with all applicable laws and regulations

Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and data compilations, are the exclusive property of qMetrix Group and are protected by copyright, trademark, and other intellectual property laws.

Service Level and Availability

We strive to maintain a 99.9% uptime SLA for our services. However, we do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify or discontinue services with reasonable notice.

Payment Terms

If you purchase services from us, you agree to pay all fees according to the terms specified at the time of purchase. All fees are non-refundable unless otherwise specified in writing.

Limitation of Liability

To the maximum extent permitted by law, qMetrix Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Indemnification

You agree to indemnify and hold harmless qMetrix Group from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the services will cease immediately.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of the services after such changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@qmetrixgroup.com
Phone: 319.393.3230